Storage FAQ

Click on any of the Storage FAQs below to view the answer.

When can I move my stuff in?

Move-in depends on unit availability. Check our Availability & Pricing page to find a space that works for you and reserve it online. Once your reservation is confirmed, you can move in during our office hours.

Prefer help with your booking? Send us a Booking Request, call us at 289-204-2267, or visit us at 562 Catharine Street North, Hamilton – Get Directions

Office Hours: Mon – Fri 9 AM  7 PM  |  Sat 9 AM – 5 PM  |  Sun 10 AM – 4 PM

Are there any additional fees not listed?

Prices shown are before tax. Ontario’s 13% HST will be added. There are no hidden fees.
What is the billing cycle?

We bill on a monthly basis, on the first of each month.
But isn't billing monthly vs. 4 weeks the same thing?

Monthly billing and 4-week billing are not the same. There are 52 week plus one day in a year, so a 4-week billing cycle results in 13 payments per year, while monthly billing results in 12 payments per year. At Econo Storage Hamilton, we bill once per calendar month to keep billing simple and predictable.

Here at Econo Storage Hamilton, we like to keep things simple, easy and fair for our customers.

Do you have any special discounts?

When you pre-pay 3-8 months in advance, we will give you 5% off your storage pricing and 9-12 months in advance, we will give you 10% off. Call and ask if we have any other offers.
How do I reserve/book a unit?

Booking a unit is very easy and only takes a few minutes when you come in. If you give us a call beforehand, we may be able to hold a unit for up to 24hrs.
Do I need to provide my own lock?

Yes, you will need to provide your own lock. However, we do sell locks on-site.
Do you have a loading bay?

We have a loading door where you can back your vehicle right up to the building and unload.
hamilton self storage units for rent